Complaints related to academic, non-academic, personal and the like, students are likely to have anytime during their course on the campus, will be directly addressed by the departments concerned through the DGRC of the department. Grievances pertaining to the general functioning of the college and those which fail to be resolved at the level of DGRC will be immediately forwarded to the IGRC. The grievances shall be brought before the tutor concerned or any other faculty for that matter, and the same will be forwarded to the DGRC which comprises the following members:
- The Head of the Department
- Staff Coordinator
- Association Secretary
The Grievance Redressal Committees follow the principle of natural justice while deciding on the grievances and take timely action to the benefit of the students ensuring emotional and moral support from the part of the Institution. The individual departments are allowed the freedom to choose their modus operandi in resolving grievances in consultation with the IGRC. The online grievance portal in the College website provides a grievance form by way of which students can lodge their grievances, if required, directly to the IGRC. Also, they can make an appeal to any of the faculty on the campus they feel comfortable with, and the same will be brought to the notice of the DGRC/IGRC as the case may be without delay. Transparency in handling each grievance will be strictly maintained. Nonetheless, the GRCs guarantee confidentiality as the case may be to protect individual integrity and honor of the aggrieved.